Thousands of easyJet passengers have experienced flight cancellations at Gatwick Airport due to thunderstorms. The airline had to cancel 55 flights on Monday, following the grounding of 54 flights on Sunday. This weather-related disruption has affected around 15,000 passengers. Easyjet emphasized that the safety and well-being of their customers and crew are their highest priority, and they are taking all possible measures to minimize the impact.
Gatwick Airport has warned that further storms are expected on Monday, and passengers have been advised to contact their respective airlines for more information. The Met Office has issued yellow weather warnings for thunderstorms and rain across the UK. These weather conditions follow a scorching weekend with temperatures reaching 32°C (89.6°F) in some areas.
An easyJet spokesperson explained that the thunderstorms in the Gatwick area resulted in limited arrivals and departures on Sunday, leading to disruptions, diversions, and cancellations. This has caused some aircraft to be out of position, further impacting flights on Monday. The airline is offering options for affected passengers, including rebooking, refunds, hotel accommodations, and meals as necessary. They have apologized for any inconvenience caused and reiterated their commitment to customer and crew safety.
It’s important to note that affected passengers are not entitled to compensation under UK consumer law since the disruption is beyond the airline’s control. Gatwick Airport acknowledged the inconvenience caused by temporary air traffic restrictions due to unsettled weather conditions and thunderstorms across the southern region of England and Europe. They also anticipate more thunderstorms and advise passengers to contact their airlines for the latest information.
In addition to flight cancellations, Gatwick Express, the non-stop train service between the airport and central London, was suspended on Monday due to urgent track repairs. A set of damaged points, which enable train movement between different lines, required immediate attention in the East Croydon area. Passengers were advised to use alternative services, such as Southern and Thameslink, albeit slower as they stop at intermediate stations.